Privacy Policy

1. Overview

Mildport Loomworks (“we”, “us”, “our”) operates educational services for bead weaving. We collect only what we need to deliver your courses and support. This Policy explains what we collect, why, how we use it, and the choices you have.

2. Data we collect

• Account data: name, email, password hash.
• Purchase data: course selections, transaction totals, and timestamps.
• Support data: messages you send us and our replies.
• Usage data: device/browser basics and page interactions for service reliability.
• Local device data: Fallows, cart, and theme preferences stored in your browser.

3. How we use data

• Provide and personalize course access.
• Process payments and maintain purchase records.
• Respond to questions and provide support.
• Improve course content and site reliability.
• Meet legal and tax obligations.

4. Cookies and local storage

We use essential cookies and localStorage to remember your Fallows, cart, and theme. We do not use third-party advertising cookies. You can disable cookies in your browser; essential features may stop working.

5. Payments

Payments are processed by trusted payment providers. We do not store full card numbers. Providers process data as independent controllers under their terms.

6. Data retention

We keep account and purchase records as required by law and for legitimate business needs. Support emails are retained to provide context for future assistance.

7. Your rights

Depending on your location, you may request access, correction, deletion, or export of your personal data. You can also object to processing or ask us to restrict certain uses.

8. Data security

We use encryption in transit, role-based access, and secure development practices. No system is perfect; report concerns and we will investigate promptly.

9. International transfers

Your information may be processed in regions where we or our providers operate, under safeguards that meet applicable law.

10. Changes

We may update this Policy to reflect improvements or legal requirements. We will post changes here and update the effective date.